image

Computer Services since 1984

About M.A.S.S.

As well as specialest software designers at an early stage in the industry M.A.S.S. also started manufacturing computer systems to support the software as part of a complete solution.
Our early system level knowledge of both hardware and software is one of our major advantages today.

Over the past 30 years the staff at M.A.S.S. have seen many technological changes both for the better and worse.
We have learnt to embrace new technologies but always with caution.
Our policy is to always tell the customer exactly as it isgood and bad. We do not get swept away with the latest technology until it really is proven to be justified. This does not mean that we do not supply the latest technology, just that our many years experience has taught us to approach this with caution.
For business use our general idea is for your I.T to make you money not to consume it.

We have always maintained face-to-face customer service and with M.A.S.S. you get to speak directly to real computer people.
We understand that most users have very different requirements and this is why our systems are hand built in our own workshop in Norwich.
It also means that our systems are very well understood by our team of in house engineers enabling us to offer a much higher level of service than other suppliers, who's only real knowledge is sales.

Today M.A.S.S. Computers supplies hundreds of computer systems to businesses and home/home-office users.
The company is well equipped to supply rapid and cost-effective repairs, both onsite and in our workshop.
We can design and produce bespoke software and advise on complete solutions.
Our services range from consultancy through to full network installations or we can simply maintain and configure new or existing systems.

For over 30 Years, Same name, Same faces, Same expert service.

Advert from the early '90s

Product from 1986

Product from the '80s

Latest News


Local I.T employer victorious at employment tribunal

Norwich employer MASS Computers Ltd were today celebrating the successful conclusion of a complex Employment Tribunal case brought against it by a former employee, Mr Paul Dennis.

Mr Dennis claimed constructive dismissal, breach of contract, unpaid wages and a breach of the flexible working regulations.
After a two day hearing, followed by a third day to deal with the issue of costs, the Tribunal unanimously dismissed all of Mr Dennis's claims.

Judge Ash held that he found Mr Lake, managing director of the Respondent, to be an honest, accurate, considered and compassionate man and that Mr Dennis had behaved in an increasingly unreasonable way towards his employer.

The Tribunal also held that there was overwhelming evidence that the Claimant, and possibly his wife, were contemplating some form of insurance fraud using MASS's registered office address, phone number and VAT number and that Mr Dennis resigned quite simply because he was found out and not because of any breach of contract by the employer.
Indeed in this case, said Judge Ash, we can not find any breaches of contract by the employer.
Judge Ash had concluded his judgment by stating that this is a case that should not have been brought.

As well as dismissing each of Mr Dennis's claims, the Tribunal today ordered Mr Dennis to pay £10,000 towards MASS's legal costs (the maximum sum the Tribunal are empowered to order) on the basis that he acted vexatiously, unreasonably and that the claim had no reasonable prospects of success.

Mike Lake, managing director of MASS and a witness in the proceedings, commented that, Although I am stunned at the apparent ease in which a wholly unreasonable tribunal claim can be brought against an employer I consider it a stroke of good fortune that I was introduced to Dan Chapman of Leathes Prior.
Dan's expertise, experience and attention to detail not only conclusively won us the case but also completely exonerated our company of all blame.

Dan then went on to ensure that our case became one of only a handful, per year, in the whole of the UK to be awarded maximum costs.

This was all an extremely unpleasant experience however; Dan's calming influence and confident approach always gave us hope in a system that seems so heavily stacked against an employer.

Justice Done

As well as dismissing each of Mr Dennis's claims, the Tribunal today ordered Mr Dennis to pay £10,000 towards MASS's legal costs (the maximum sum the Tribunal are empowered to order) on the basis that he acted vexatiously, unreasonably and that the claim had no reasonable prospects of success.